The Joyful Wife
Privacy Policy
Your privacy is important to us. Here is exactly how we handle your information.
Effective DateThis Privacy Policy was last updated on March 24, 2026. By using our Services, you agree to the collection and use of your information as described here.
At The Joyful Wife, operated by Tamera Chapman, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data.
This policy applies to our website at thejoyfulwife.com, our Skool membership community, our email communications, and all related services (collectively, "Services"). Please read it carefully. If you have questions, reach out to us at hello@thejoyfulwife.com — we are happy to help.
Section 01
Who We Are
The Joyful Wife is an online Christian marriage education and personal development membership for wives, founded and operated by Tamera Chapman.
Business name: The Joyful Wife / Tamera Chapman
Website: thejoyfulwife.com
Location: North Carolina, United States
Contact: hello@thejoyfulwife.com
For the purposes of this policy, "we," "us," or "our" refers to The Joyful Wife and Tamera Chapman. "You" refers to any visitor, subscriber, member, or customer who accesses our Services.
Section 02
What Information We Collect
We collect only what we need to provide and improve our Services. Here is a clear breakdown:
Information You Give Us Directly
Name and email address — when you join our email list, purchase a membership, or contact us
Payment information — billing name, card details, and billing address (processed securely by our payment provider; we do not store full card numbers)
Account credentials — username and password for your Skool account
Profile information — any details you choose to add to your community profile on Skool
Communications — messages you send us via email, contact forms, or support requests
Community content — posts, comments, questions, and responses you share within our Skool community
Survey and feedback responses — if you participate in surveys or provide testimonials
Information Collected Automatically
Device and browser information — type of device, operating system, browser type and version
IP address — used to understand general geographic location and for security purposes
Usage data — pages visited, time spent on pages, links clicked, and navigation patterns on our website
Cookies and similar technologies — see Section 7 for full details
Referral source — how you found our website (e.g., search engine, social media, referral link)
Information From Third Parties
Payment processors — transaction confirmations and billing status from Stripe or other payment platforms
Email platforms — delivery and open rate data from our email service provider
Skool — account activity and engagement data within our community platform
Section 03
How We Collect Your Information
We collect your information through the following touchpoints:
When you visit or browse our website
When you opt in to our email list through a form or freebie offer
When you purchase a membership or digital product
When you create an account on Skool and join our community
When you participate in a live Q&A call or event
When you contact us by email or through a contact form
When you engage with our emails (opens, clicks)
When you participate in surveys, challenges, or feedback requests
Through cookies and analytics tools while you browse our website
Section 04
Why We Use Your Information
We use your information for specific, legitimate purposes only:
PurposeWhy We Need ItDelivering our ServicesTo provide access to course content, workbooks, live calls, and community features you have purchased or enrolled inProcessing paymentsTo complete transactions, manage subscriptions, and issue refunds when applicableAccount managementTo create and maintain your account, authenticate your identity, and manage your membership statusEmail communicationsTo send course updates, welcome sequences, weekly content, event reminders, and service notificationsCustomer supportTo respond to your questions, requests, and support needsImproving our ServicesTo understand how our website and content is used so we can make it betterLegal complianceTo fulfill legal obligations, resolve disputes, and enforce our Terms and ConditionsMarketing (with consent)To send promotional emails and offers to subscribers who have opted in — you can unsubscribe at any time
We do not use your personal information to make automated decisions that significantly affect you, and we do not use it for purposes beyond what is described here without your explicit consent.
Section 05
Who We Share Your Information With
We do not share your personal information with any third parties except as described below:
Service Providers
We work with trusted third-party service providers who help us operate our business. These providers access your data only to perform services on our behalf and are contractually prohibited from using it for other purposes:
Skool — our community and course hosting platform
Stripe (or other payment processors) — for secure payment processing
Email service provider (such as ConvertKit, ActiveCampaign, or similar) — for email communications
Zoom or similar platforms — for live Q&A calls and events
Google Analytics or similar — for website analytics (anonymized data only)
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or government agency), or to protect the rights, property, or safety of The Joyful Wife, our members, or others.
Business Transfers
If The Joyful Wife is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
With Your Consent
We may share your information in other ways if you give us explicit consent to do so — for example, if you agree to be featured as a testimonial or case study.
Section 06
We Never Sell Your Data
We do not sell, rent, lease, or trade your personal information to any third party — ever. Your data is used solely to serve you and deliver our Services. This is not negotiable and it will never change.
We are not an advertising company. Our revenue comes entirely from our membership and course offerings — not from monetizing your personal information.
Section 07
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and gather usage data.
Types of Cookies We Use
Essential cookies — necessary for the website to function properly (e.g., keeping you logged in, processing purchases). These cannot be disabled.
Analytics cookies — help us understand how visitors use our website (pages visited, time spent, referral source). We use this data in aggregate to improve our content.
Marketing cookies — may be used to track whether you came to us from an ad or referral link, to measure the effectiveness of our marketing. These are only active if you have consented.
Preference cookies — remember your settings and preferences for future visits.
Your Cookie Choices
You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:
View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific websites
Block all cookies (note: this may break functionality)
For guidance on managing cookies in your specific browser, visit aboutcookies.org.
Section 08
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Active member data — retained for the duration of your membership and for a reasonable period afterward in case you choose to return
Payment records — retained for 7 years as required for tax and accounting compliance
Email subscriber data — retained until you unsubscribe, at which point we remove your email from active lists promptly
Support communications — retained for up to 2 years to help us resolve any follow-up issues
Community content — posts you make in the Skool community may remain visible to other members after you leave, depending on Skool's platform policies
Analytics data — aggregated, anonymized analytics data may be retained indefinitely as it cannot be linked back to you individually
When your data is no longer needed, we delete it or anonymize it securely.
Section 09
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:
SSL encryption on our website (HTTPS) to protect data in transit
Secure, PCI-compliant payment processing through Stripe or equivalent — we never store full payment card numbers
Password-protected administrative access to member data
Limited access to personal data on a need-to-know basis
Regular review of our data handling practices
Please note: No method of transmission over the internet or method of electronic storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security. If you have reason to believe your account has been compromised, please contact us immediately at hello@thejoyfulwife.com.
Section 10
Your Rights
Depending on where you live, you may have certain rights regarding your personal information. We honor these rights regardless of your location:
Right to access — you may request a copy of the personal information we hold about you
Right to correction — you may request that we correct any inaccurate or incomplete information
Right to deletion — you may request that we delete your personal information, subject to certain legal exceptions
Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
Right to data portability — you may request a copy of your data in a machine-readable format
Right to object — you may object to our processing of your data for marketing purposes at any time
Right to withdraw consent — where we rely on your consent to process data, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, email us at hello@thejoyfulwife.com with the subject line "Privacy Request." We will respond within 30 days. We may need to verify your identity before processing your request.
We will never retaliate against you for exercising your privacy rights.
Section 11
Children's Privacy
Our Services are intended for adults aged 18 and older. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at hello@thejoyfulwife.com. We will take prompt steps to delete that information from our records.
Section 12
Community Platform Privacy
Our membership community is hosted on Skool, a third-party platform. When you join our community, you are also subject to Skool's privacy policy and terms of service, which are separate from ours.
Important: Any information you choose to share in community posts, comments, or your public profile on Skool is visible to other members of the community. Please be thoughtful about the personal details you share — including details about your husband, your marriage, and your family. Do not share information in public community posts that you would not want other members to read.
We moderate our community and take member confidentiality seriously. Our community standards require all members to keep what is shared in the community confidential and not share other members' personal stories outside the group. However, we cannot technically prevent members from doing so, and we are not liable for the actions of individual community members.
If you become aware of a community member violating others' privacy, please report it to us at hello@thejoyfulwife.com and we will take appropriate action.
Section 13
Email Communications
By joining our email list or enrolling in our membership, you agree to receive email communications from us. These may include:
Welcome and onboarding sequences
Course content and module announcements
Weekly encouragement, teachings, or resources
Q&A call reminders and replays
Promotional emails about new offerings (for subscribers who have opted in)
Service notifications and account updates
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the footer of any email we send. Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails necessary to your membership (such as payment receipts, access notifications, and account-related messages).
We use an email service provider to manage our list. This provider may track email opens and link clicks to help us understand engagement. This data is used to improve our content — it is never sold or shared for advertising purposes.
Section 14
Third-Party Links
Our website and community may occasionally contain links to third-party websites, resources, or services — such as recommended books, tools, or other ministries. These links are provided for your convenience and do not signify our endorsement of those websites or their content.
We have no control over the content, privacy practices, or policies of third-party websites. We encourage you to review the privacy policy of every website you visit. We are not responsible for the privacy practices or the content of any external sites.
Section 15
California Residents — Your Additional Rights
If you are a resident of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights in addition to those described in Section 10:
Right to know — you have the right to know what personal information we collect, use, disclose, and sell (we do not sell personal information)
Right to delete — you have the right to request deletion of personal information we have collected from you, subject to certain exceptions
Right to opt out of sale — we do not sell personal information, so this right is automatically honored
Right to non-discrimination — we will not discriminate against you for exercising your privacy rights
Right to correct — you have the right to request correction of inaccurate personal information
To exercise your California privacy rights, contact us at hello@thejoyfulwife.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.
Section 16
International Users
The Joyful Wife is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central databases are operated.
By using our Services, you consent to this transfer. The data protection laws in the United States may differ from those in your country. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the
General Data Protection Regulation (GDPR) or UK GDPR. Our lawful basis for processing your personal data is typically:
Contract — processing necessary to deliver the Services you have purchased
Consent — for marketing emails and optional data collection
Legitimate interests — for analytics, security, and improving our Services
Legal obligation — for tax records and legal compliance
To exercise your GDPR rights or for data-related inquiries, contact us at hello@thejoyfulwife.com.
Section 17
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the "Effective Date" at the top of this page
Send an email notification to active members and subscribers
Post a notice within our Skool community
We encourage you to review this policy periodically. Your continued use of our Services after any changes take effect constitutes your acceptance of the updated policy.
If we make changes that materially reduce your privacy rights, we will provide at least 30 days' notice before those changes take effect and give you the opportunity to delete your account and data if you do not agree.
Section 18
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out:
Email: hello@thejoyfulwife.com
Website: thejoyfulwife.com
Business: The Joyful Wife / Tamera Chapman
Location: North Carolina, United States
We aim to respond to all privacy-related requests within 30 days. For urgent concerns, please include "Privacy — Urgent" in your subject line.
Privacy Questions?
We are real people who take your privacy seriously. Reach out and we will respond within 30 days.
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